This Privacy Policy describes how CrystalWorX Detailing, LLC ("we", "us") collects, uses, and protects information you provide when you visit cwxdetailing.com or use our services.
Information we collect
- Contact information you submit through forms or booking (name, email, phone, vehicle details).
- Service records associated with your vehicle (work performed, dates, photos, coating warranty data).
- Standard web analytics: pages visited, referrer, device type. We do not use third-party advertising trackers.
How we use it
- To respond to inquiries and complete the services you book.
- To register ceramic coatings with the manufacturer (Opti-Coat) for warranty purposes.
- To record service history with CarFax against your VIN, where applicable.
- To send service reminders and follow-ups (you can opt out at any time).
What we don't do
- We do not sell your information to third parties.
- We do not share your contact details with anyone outside of fulfilling your service.
Booking and payments
Bookings are processed through Urable (urable.com). Payment information is handled by Urable's payment processor and is not stored on our servers. Their privacy practices are subject to Urable's own policy.
Cookies
We use minimal first-party cookies for site functionality. We do not deploy advertising or cross-site tracking cookies.
Your rights
You can request a copy of any data we hold about you, request corrections, or request deletion. Email crystalworxdetailing@gmail.com.
Changes to this policy
We will update the "Last updated" date above whenever this policy changes. Material changes will be communicated via email if we have your address on file.
Contact
Questions about this policy? crystalworxdetailing@gmail.com or (240) 888-9606.